INITIAL CHARM KIRSTIN ASH

Quick Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other international carriers gives us the ability to provide various shipping options. Our warehouse staff are trained to pack your goods precisely according to the specifications that we supply. Your items will undergo a thorough inspection and be adequately secured before being shipped. We ship to hundreds of thousands of customers each day in different countries. This shows that we're committed to being the largest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders containing more than one item will be assigned a distinct processing time dependent on the particular item.

We will thoroughly inspect all products before they are shipped. Most orders are delivered within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

The stock market is always changing. It's not completely managed by us since we're involved with several parties such as the factory and our storage. The actual inventory may be changed at any time. It is possible that your order is out of stock after the order has been placed.

Our policy is valid for a period of 30 days. If it's been more 30 days since the date you bought the item We're sorry to say that we can't offer you a full refund or exchange.

You can only return an item if it is unused and still in the same state as the day you received it. It must also be returned in the original packaging.