INITIAL CHARM KIRSTIN ASH

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and exact specifications. Before shipping, your goods will be carefully inspected and secured. We ship to thousands of customers every day from all over the world. This shows our commitment to be the largest retailer online in the world. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders that include more than one item will be assigned a processing date in accordance with the item.

Before shipping, we will inspect thoroughly the items you have ordered. The majority of orders are delivered within 48 hours. The delivery time is between 3 and 7 working days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we're unable to completely manage our stock. The actual stock levels can fluctuate at any moment. It's possible that your order could run out of stocks once you've placed your order.

Our policy is valid for 30 days. We will not replace or refund your purchase if it has been 30 days from the date of purchase.

The item should not be used, and it must be in its original condition. It should also be in the original packaging.